Legal

Last Updated: October 7, 2025

Terms and Conditions

Welcome to Elits Digital Media LLC. These Terms and Conditions outline the rules and regulations for using our website and services located at elitsmedia.ae
By accessing this website and using our services, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website or services.

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1. Definitions and Interpretation

1.1 Definitions

For the purposes of these Terms and Conditions:

2. Applicability

2.1 These Terms and Conditions apply to all quotations, offers, agreements, and services provided by Elits Digital Media LLC, unless expressly modified in writing.

2.2 Any general terms and conditions of the Client are explicitly rejected unless accepted in writing by our management.

2.3 These terms also apply to agreements requiring the engagement of third parties for fulfillment.

2.4 If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

3. Use of Website

3.1 Cookies

We employ the use of cookies to enhance user experience. By accessing our website, you agree to use cookies in accordance with our Privacy Policy. Cookies enable certain website functionalities and help us understand visitor behavior.

3.2 Intellectual Property Rights

Unless otherwise stated, Elits Digital Media LLC and/or its licensors own all intellectual property rights for materials on this website. All rights are reserved. You may access content for personal use only, subject to the restrictions in these terms.

3.3 Prohibited Uses

You must not:

4. Offers and Quotations

4.1 All offers, quotations, and proposals are valid for 30 days from the date of issue unless otherwise specified. We are bound by offers only if acceptance is confirmed in writing within this period.

4.2 Quotations are without obligation unless a specific acceptance period is stated. All prices quoted are exclusive of VAT and any additional costs unless explicitly stated otherwise.

4.3 A composite quotation does not obligate us to perform part of the services at a corresponding portion of the quoted price.

4.4 If the Client does not accept our proposal, we reserve the right to charge for costs incurred in preparing the quotation, including consultation time and research.

5. Agreement Formation and Execution

5.1 Formation

Agreements are established when:

5.2 Scope of Agreement

The signed Agreement supersedes all previous proposals, correspondence, and communications, whether written or oral. Content from presentations, brochures, or websites is not binding unless explicitly referenced in the Agreement.

5.3 Execution Standards

We will execute all services to the best of our knowledge and ability according to industry standards and agreed procedures. Unless otherwise agreed in writing, we retain discretion over how work is performed and shaped. All services are subject to a best-efforts obligation.

5.4 Use of Third Parties

We reserve the right to engage third-party contractors, freelancers, or service providers to fulfill all or part of our obligations, while maintaining overall responsibility for deliverables.

5.5 Client Responsibilities

The Client must:

5.6 Delays

If required information or materials are not provided timely, we reserve the right to:

5.7 Client-Provided Materials

The Client guarantees that all materials, content, images, logos, and information provided to us:

6. Amendments to Agreements

6.1 Any amendments, additions, or modifications to the Agreement are valid only when confirmed in writing by both parties.

6.2 Changes to the scope of work may affect timelines and costs. We will notify the Client of any impact before proceeding.

6.3 If a fixed fee has been agreed, we will indicate how amendments will affect pricing before implementation.

6.4 Scope increases exceeding 15% of the original quoted amount require a formal change order and additional payment.

7. Fees and Payment Terms

7.1 Pricing Structure

All fees are exclusive of:

7.2 Payment Models

Unless otherwise agreed, services may be charged:

7.3 Advance Payment

Upon Agreement formation, the Client shall pay:

This advance payment is non-refundable except as specified in Section 10 (Termination).

7.4 Payment Terms

7.5 Late Payment

If payment is not received by the due date:

7.6 Price Adjustments

We reserve the right to adjust fees if:

7.7 Budget Variance

Cost overruns up to 15% of quoted amounts are considered acceptable variance and do not require prior approval. Overruns exceeding 15% will be communicated and approved before incurring additional costs.

7.8 Disputes

Objections to invoices must be submitted in writing within 14 days of invoice date. Disputes do not suspend the payment obligation.

8. Contract Duration and Termination

8.1 Contract Period

Agreements are entered into for:

8.2 Termination by Either Party

Either party may terminate an ongoing Agreement by providing:

During the notice period, the Client remains obligated to pay all fees due.

8.3 Early Termination by Client

If the Client terminates a fixed-term project before completion:

8.4 Transfer of Work

Upon early termination, we will assist in transferring work to a third party in a reasonable manner. Any additional costs incurred for this transfer will be charged to the Client.

8.5 Termination for Breach

We may terminate the Agreement immediately without notice if:

8.6 Missed Deadlines

Project deadlines are target dates, not strict deadlines. They do not constitute grounds for termination unless we are first provided written notice of default and reasonable opportunity to cure.

9. Deliverables and Acceptance

9.1 Review Process

The Client will have the opportunity to review deliverables at agreed milestones. Feedback must be provided within:

9.2 Revisions

Unless otherwise specified in the Agreement:

9.3 Approval

Silence or lack of response within the review period constitutes acceptance of the deliverables as presented.

9.4 Complaints

Complaints about completed work must be submitted in writing within 14 days of delivery. Complaints must include detailed descriptions to enable us to respond appropriately.
Valid complaints will be addressed by:

10. Suspension and Dissolution

10.1 Suspension by Company

We may suspend work immediately if:

10.2 During Suspension

10.3 Dissolution Rights

Either party may dissolve the Agreement in case of:

10.4 Effects of Dissolution

Upon dissolution:

11. Force Majeure

11.1 Definition

Force majeure includes all circumstances beyond our reasonable control, including but not limited to:

11.2 Effect

Neither party is liable for failure to perform obligations due to force majeure. We will notify the Client promptly of any force majeure situation.

11.3 Duration

If force majeure continues for more than 60 days, either party may terminate the Agreement without liability. The Client pays only for work completed before the force majeure event.

12. Liability and Indemnification

12.1 Limitation of Liability

Our total liability under any Agreement is limited to:

For retainer agreements exceeding 6 months, liability is further limited to fees paid in the preceding 3 months.

12.2 Scope of Liability

We are only liable for direct damages resulting from our proven negligence or willful misconduct.

We are NOT liable for:

12.3 Time Limit for Claims

All claims must be submitted within 3 months of discovering the damage and no later than 3 months after project completion. Claims submitted after this period are forfeited.

12.4 Client Indemnification

We are only liable for direct damages resulting from our proven negligence or willful misconduct.

13. Confidentiality

13.1 Mutual Obligation

Both parties agree to maintain confidentiality of all proprietary information received from the other party, including:

13.2 Exceptions

Confidentiality obligations do not apply to information that:

13.3 Penalties

Breach of confidentiality obligations triggers a penalty of AED 100,000 (one hundred thousand UAE Dirhams) per violation, without prejudice to claims for actual damages exceeding this amount.

13.4 Return of Information

Upon termination, each party will return or destroy all confidential information of the other party upon request.

14. Intellectual Property Rights

14.1 Company Ownership

All intellectual property rights in deliverables created under the Agreement initially vest in Elits Digital Media LLC, including:

14.2 License Grant to Client

Upon full payment of all fees, we grant the Client a license to use approved final deliverables as follows:

Default License Terms (unless otherwise agreed):

14.3 Extended Rights

Transfer of ownership or exclusive rights requires:

Extended rights may include:

14.4 Restrictions on Use

Unless explicitly granted, the Client may NOT:

14.5 Third-Party Elements

Some deliverables may incorporate:

These elements remain subject to their respective licenses. The Client is responsible for maintaining necessary licenses for continued use.

14.6 Company Portfolio Rights

We retain the right to:

This right survives termination unless otherwise agreed in writing.

14.7 Suspension of License

If Client breaches payment obligations or material terms, we may:

14.8 Pre-existing Materials

15. Non-Solicitation of Personnel

15.1 For the duration of the Agreement and 12 months following termination, the Client agrees not to:

15.2 Breach of this clause incurs an immediately payable penalty of AED 100,000 (one hundred thousand UAE Dirhams) per violation, without prejudice to claims for actual damages.

16. Data Protection and Privacy

16.1 Both parties will comply with applicable data protection laws including UAE data protection regulations and GDPR (if applicable).

16.2 When processing personal data on behalf of the Client:

16.3 Our processing of Client’s data is further governed by our Privacy Policy available at elitsmedia.ae/privacy-policy

17. Warranties and Disclaimers

17.1 Company Warranties

We warrant that:

17.2 Client Warranties

We warrant that:

17.3 Disclaimers

EXCEPT AS EXPRESSLY STATED:

18. Linking to Our Website

18.1 Permitted Linking

You may link to our home page provided the link:

18.2 Prohibited Actions

You may NOT:

18.3 Link Removal

We reserve the right to request the removal of any link at any time. You must immediately comply with removal requests.

19. Third-Party Links and Services

19.1 Our website and deliverables may contain links to third-party websites or integrate with third-party services

19.2 We have no control over and assume no responsibility for:

19.3 Your use of third-party services is subject to their respective terms and conditions.

20. Dispute Resolution

20.1 Negotiation

In case of disputes, parties will first attempt to resolve through good-faith negotiations between senior representatives.

20.2 Mediation

If negotiation fails within 30 days, parties agree to attempt mediation before resorting to litigation.

20.3 Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates.

20.4 Jurisdiction

The courts of Dubai, UAE have exclusive jurisdiction over all disputes arising from these Terms and Conditions or any Agreement between the parties.

20.5 Language

In case of any discrepancy between English and Arabic versions of these terms, the English version shall prevail.

21. General Provisions

21.1 Entire Agreement

These Terms and Conditions, together with any signed Agreement and referenced policies, constitute the entire agreement between parties and supersede all prior agreements and understandings.

21.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.

21.3 Waiver

Failure to enforce any right or provision does not constitute a waiver of that right or provision.

21.4 Assignment

Client may not assign or transfer this Agreement without our written consent. We may assign this Agreement to affiliates or in connection with a merger or sale.

21.5 Notices

All notices must be in writing and sent to:

Notices are deemed received when delivered via email (with confirmation) or 3 business days after mailing.

21.6 Survival

Provisions regarding payment, intellectual property, confidentiality, liability, and dispute resolution survive termination of the Agreement.

21.7 Amendments

We may update these Terms and Conditions from time to time. Updated terms will be posted on our website with a new “Last Updated” date. Continued use of services after changes constitutes acceptance of modified terms.

22. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Elits Digital Media LLC

Address: Office No. 2F, Naema Hamad Abdulla Building, Naif – Deira 28, Dubai
Email: Info@elitsmedia.com
Phone: +971 52 790 3601
Website: elitsmedia.ae

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.